Where do I even start….terrible experience with Tec Vanlife. Ordered the product and took over 3 months to receive. Needed to continue to follow up to check status. Only to receive the same response. We will look into.
Once received it was a hot mess. Packaging was damaged, ladder was scratched and bolt was bent. I couldn’t be more disappointed in this product and company.
Avoid this company unless you enjoy the run around.
I was super happy to find a Canadian source for this product. Similar products from the Unstable States of America were twice the price after shipping and currency conversion.
The unit arrived promptly and the support during installation was excellent.
The product looks and works great.
Quality was exceptional for the price and designed for simple installation
I was actually blown away by the quality and how fast it arrived. Living in Canada we do not have as many options as the US and I want to buy products to help Canadian businesses.. I’m a wildlife photographer and plan on travelling everywhere in my Jayco Terrain. I’ll be ordering more as the weather warms up.. stay tuned!
I am still waiting for delivery. It was sent back to your company by CanPar as it was damaged prior to reaching its destination. I am very interested in getting delivery of my order. Your staff have indicated that they are waiting for restocking of the hinges before the spare tire ladder part can also be sent.Hopefully, this will happen soon. Thank you.